Shipping policy
Shipping Partner
We ship exclusively via DHL Parcel — including shipment tracking and transport insurance up to €500.
Shipping Costs
Free shipping within Germany and the EU on orders over €129.
Free worldwide shipping on orders over €189.
For orders below the free shipping thresholds, actual DHL shipping costs apply:
| Germany | €6.19 |
| EU | €14.49 |
| United Kingdom & Switzerland | €19.49 |
| International (USA, Canada, Japan, South Korea, Singapore, Hong Kong, Israel, Australia, New Zealand) | €26.49 |
Delivery Times
| Germany | 1–2 business days |
| EU | 3–7 business days |
| United Kingdom & Switzerland | 5–10 business days |
| International | 7–14 business days |
Delivery times begin after receipt of payment. For advance bank transfers, the delivery period begins the day after the payment order is issued.
Customs Duties and Import Taxes
Shipments outside the EU may be subject to country-specific customs duties and import taxes. These are borne by the recipient and are not included in the purchase price.
Delivery Areas
We ship to the following countries: Germany, all EU member states, United Kingdom, Switzerland, USA, Canada, Japan, South Korea, Singapore, Hong Kong, Israel, Australia, and New Zealand.
Shipment Tracking
After dispatch, you will receive a tracking number by email, allowing you to track your parcel at any time via dhl.de.